Refund policy
At Sardar Scent, we want you to love every scent you receive. Please read our policy carefully before placing your order.
Eligible for Return/Exchange:
- Items received damaged or defective
- Wrong item delivered
Not Eligible for Return:
- Opened or used fragrances (due to hygiene and product integrity)
- Items without original packaging
How to Request: Contact us within 7 days of delivery at [your email/WhatsApp] with your order number and a photo of the issue. We'll arrange a replacement or refund promptly.
Refund Timeline: Approved refunds are processed within 5–7 business days to your original payment method.
Exchange Option: If you're unsatisfied with your scent choice, we offer a one-time exchange on unopened bottles within 7 days of delivery.